Question: How do I stream if I am a LINUX user?
Answer: You can download the mplayer plug-in for Firefox.
http://www.linux-sxs.org/multimedia/mplayermozplug.html

Question: Will your streaming system work with more than the Internet Explorer browser?
Answer: Yes. If you use AOL, you can open an IE browser. Our streaming also works with Firefox, Safari, Netscape, and several others, but requires the ActiveX plug-in that can be found here. Make sure you don't have a FunWebProducts application installed on your system. It may prevent your player from working.

Question: I still don't hear anything! What's wrong?
Answer: It's possible the pop-up blocker you may be using might not allow the player to launch. This player "pops-up," so if you've blocked pop-ups, it's possible that you've blocked the tuner from opening. If you do have a pop-up blocker on your system, either temporarily disable it or hold down the "CTRL" key while clicking to open the Login Screen or Player. If the "CTRL" key doesn't work, consult the directions found in your pop-up blocker "read me" file.

If you are using a browser other than Internet Explorer, please make sure you have the correct ActiveX plug-in installed. For more information, visit our streaming FAQ page.

Question: My tuner says "buffering" a lot and drops in and out. What's the deal?
Answer: If you are having connection or buffering problems, check your Internet connection speed, if possible. Slow connection speeds and unstable/old dial-up modems can cause the audio to "never" play or constantly buffer. If you are using a dial-up connection (modem), you will usually get varying connection speeds. Often, the speed is much faster than your 56k modem is capable of producing. We recommend calling your Internet Service Provider to inquire about alternate dial-in numbers, or upgrading to high speed internet access when/if possible.